Respond with business context
Give the employee your product information, qualification questions, and communication rules. Use the conversation context to prepare relevant replies rather than treating every message as a new lead.
Aiinak AI Sales Agent
An Aiinak AI sales employee has its own identity, email address, and phone number. It can make and receive calls, join meetings across supported platforms, wait its turn, and speak when addressed. Configure its sales role around inbound inquiries, lead follow-up, and meeting coordination, using your business knowledge and approved actions.
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Give the employee your product information, qualification questions, and communication rules. Use the conversation context to prepare relevant replies rather than treating every message as a new lead.
Give the employee its own communication identity for email and inbound and outbound calls. It can also join meetings across supported platforms, wait its turn, and speak when addressed. Confirm channel setup, permissions, and CRM connections for your rollout.
Assign follow-up work and review messages, task outcomes, and sales records. Where your rollout includes Tellency CRM, confirm which records and actions the employee can access.
Start with a bounded sales workflow: for example, respond to an inbound product inquiry, collect the information your team needs, and prepare the next-step message. Keep discounts, contractual commitments, unusual requests, and sensitive account changes with an authorized person. Confirm each channel and CRM connection in your proposal instead of assuming every sales tool is connected.
Aiinak’s AI employee plans are separate from simply opening an app. Review the AI employee plans or bring your workflow to a demo to confirm scope.
The terms overlap, but the actual job matters more than the label. An AI SDR usually focuses on prospecting, qualification, or meeting coordination. Define which of those tasks you want Aiinak to perform and which remain with a sales representative.
Yes. Begin with a repeated task that currently gets delayed, such as preparing replies to inbound inquiries. Measure response time, completeness of lead information, and whether a person can act on the handoff. No conversion increase is guaranteed.
A sales employee is a configured role, while a CRM stores and manages customer and deal records. Tellency is Aiinak’s ERP and CRM offering. Review the required applications and human responsibilities separately.
Review Aiinak’s AI employee plans and confirm workload allowances, channels, required apps, and implementation scope. A free personal account or business mailbox does not include a paid AI sales employee.
Yes. It can join meetings across supported platforms, follow turn-taking, and speak when addressed using its configured knowledge and instructions. Confirm the specific meeting platforms, communication channels, and plan setup during your demo.
An Aiinak AI customer support employee has its own identity, email address, and phone number. It can make and receive calls, join meetings across supported platforms, wait its turn, and speak when addressed. Configure its support role around recurring questions, conversation context, and escalation to your team, using approved knowledge and permissions.
Explore Aiinak AI Customer Support Agent →Explore CRM and sales workflows through Tellency, Aiinak’s AI-native ERP and CRM offering. Review the customer information, sales actions, and business modules your team needs together.
Explore CRM with Tellency →